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Printing from a Lab PC?

Printing from a Wireless Laptop

The lab consists of Dell computers all running the Windows operating system. This document is offered to help you get started as quickly as possible with the least amount frustration.

Help! the screen is blank or off.
The monitors (CRT) are powered off via the power saver features of Windows. The timing is:

  • go to screen saver, 15 minutes
  • power off CRT, 30 minutes

Please be aware that you do not need to press any power buttons (either CRT or CPU) as that would turn off the power to the device. To return power to the CRT simply press the spacebar (or any other key) or jiggle the mouse and wait about 5 – 10 seconds for the CRT to warm up and come up to power.

How do I log in?
You will need to use the DIS supplied Novell user ID and password.

What is my user ID and password?
If you do not know your Novell account and password or if you do not have one, your first line of support is to obtain one is the DIS Help Desk 4-1145.

It takes so long to log in, why is it so slow?
Each user when logging in will create a local profile if it does not already exist. This may take several minutes. A profile per person per computer is created. These profiles are subject to removal daily by LAB staff. A patron may change some aspects of their session, but should be aware that such changes are stored in a profile that again is subject to removal; therefore such changes are only temporary. Each computer/ user combination will be assigned a printer at logon.

Do I need to log off when I am done?
Patrons are encouraged to logoff off the PC at the end of their session to prevent other users from using their account. Abuse of computer equipment (per UMC policy) will be applied to the account of the abuser.

Applications: I want to browse the web..
IE (Internet Explore) is the default and only supported browser. There is no proxy assigned to the browser and the user can go anywhere on the Internet. Since the user uses a non-generic logon, all activities can be tracked and the patron is warned to follow establish UMC policy for the use of UMC computing equipment.

Applications: I need to use a productivity program (Microsoft Office)
Several Microsoft Office applications have been installed on each PC. Word, Excel, PowerPoint, and Access. The user is encouraged to use these applications by choosing the icon from the desktop. Files can be saved to floppy or to the local profile. Please remember that the profile is subject to removal daily! Printing is supported to the default printer.

Applications: I need to use a program such as found on the web.
Miscellaneous: Other support applications have already been installed. Acrobat Reader and WinZip shareware as well as others.

Applications: I need to use a program that my instructor told me to use here.
Education: There are 6 licenses to SPSS and will be installed only on the 6 computers designated as having this capability. Users will need to be sure to logon to any of these 6 PC’s in order to use this program. Other programs may be added as requested/provided by school faculty.

It says my account is locked out!
If the user is informed that the account is locked out, please contact DIS Help Desk at 4-1145.
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It won’t print, or the printer has a problem.
Printer problems: All printer problems need to be addressed to the lab staff at the circulation desk.

The computer just won’t do what I need it to do.
All computer or application problems need to be addressed to the lab staff at the circulation desk.